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If you have any questions concerning a product or need more information, please do not hesitate to contact us prior to ordering as all orders are final
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Once your order has been received, a final invoice will be sent to you via email with freight charges included. Confirmation is required before your order can be processed.
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All orders will be sent via Fast-way Couriers or Registered Mail. The freight is determined by the size and weight of your order. If you prefer to use a different courier service, please inform us during checkout. A $5.00 handling fee will be added to your invoice to cover all shipping materials
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Our dispatch days are Monday to Friday only. All orders placed on weekends or Public Holidays will not be processed until the next business day. All Orders will be dispatched within 5 days of receipt, and when monies have cleared
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A minimum order of $50.00 is required. All orders must be ordered in carton quantities. If broken cartons are required, 10% will be added to the cost of each individual item.
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If your business address does change, we ask you to contact us with your new shipping address immediately so we can update our records. Crystal Keepsakes Pty Ltd is not responsible for orders sent to incorrect addresses. Packages returned to us due to wrong address information will be subject to an $18.00 wrong address charge
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Payment details We require advance payment by Cheque, Direct Deposit, Master Card and Visa.
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Prices are subject to change without notice.
Please fill out this form to apply for your wholesale Product and Price List.
IMPORTANT
We have received several wholesale applications with invalid information such as:
ABN/ACN information, Business/Company names, Contact details, etc.
Due to these issues, ALL your information will be checked before you are sent any wholesale information
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