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Privacy Policy

PRIVACY POLICY

What information we collect from you?
 We collect information from you when you place an order.  For the convenience of all of our customers and to better serve you, we create and maintain a customer account that includes all the collected personal information we may have with respect to an individual. Nevertheless, you can update or correct your contact information or change your preferences about receiving offers and information from us at any time, including changing your preferences. When ordering or registering on our site, as appropriate, you may be asked to enter the following information… Your name, email address, mailing address and phone number.

What do we use your information for?
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
We use personal information so that we may display or send custom, personalized content to the website visitors and send newsletters, mail, emails, promotional material, service information, surveys and other updates, information or offers to our users and subscribers. Information will also be used to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

 How do we protect your information?
We want you to have continuing trust in Crystal Keepsakes Pty Ltd and in our products and services. So have implemented a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.  We conduct internal reviews of our security measures on a regular basis.

In order to most efficiently serve you, pay pal transactions and order fulfilment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your pay pal account or other payment information and to process and ship your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

We believe that choice in how and when you are contacted is the key to customer satisfaction. Therefore, we offer several ways for you to update your contact information and/or change your preferences.

  1. If you have an online account on the Website, you may be able to log on and update or change your contact or account information.
  2. You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any e-mail message.
  3. You may write to us and update your contact information

You may also contact us via email at sales@crystalkeepsakes.com.au


Children’s Policy.
Some Websites may include features or material that may be appealing to children under the age of 13. Crystal Keepsakes Pty Ltd is strongly committed to protecting the safety and privacy of children who visit the Website. We encourage all parents to talk to their children about online safety and to monitor their children's use of the Internet.

Contact Information
If you have any questions about this Privacy Policy or our privacy practices, or need to change your personal information, Please email us at sales@crystalkeepsakes.com.au